AV1 Account Manager (Midlands/North England)
About No Isolation
No Isolation was founded in 2015 when we developed AV1, a telepresence robot for absent students during periods when they cannot physically attend class. AV1 connects students to their lessons, enables them to learn from their own teachers, and belong in their school community. The children and young people we support are absent due to medical and mental health needs. Our headquarters are located in Oslo, where No Isolation was founded, and our 30 employees work across Europe with offices also in Munich and London.
AV1 is used in over 2600 classrooms across 18 European countries today. Positioned in the EdTech sector as a solution to the growing problem of persistent absence, AV1 is a unique technology that supports pupils with their education as well as their social needs and life beyond the classroom.
Watch the videos below for a better understand of how AV1 works and improves the lives of children and young people:
Manage the relationships with a portfolio of existing customers e.g. local authorities, charities, Multi Academy Trusts (MATs) and schools while also prospecting new business opportunities, negotiating contracts and closing deals
Meet and exceed quarterly and yearly revenue targets
Enter and track deals in our CRM and report sales forecast data
Maintain customer engagement and provide support on managing and growing their AV1 services to help more schools and pupils benefit from AV1
Work with the Key Account Manager and other members of the sales team to run successful AV1 pilots and projects
Deliver training and information sessions to help increase school buy-in
Monitor client performance (robot allocation and usage of AV1s) to identify upsell and cross sell opportunities
Build a network of clients who are AV1 advocates to promote referrals
Provide feedback to Product Management on user issues raised by our key customers
Our ideal candidate has
2 + years experience in B2B sales account management or client facing role
Educated to university degree level or equivalent
Good understanding of UK education/ Alternative Provision (AP) sector
Excellent communication skills in verbal presentation, written and negotiation
A natural ability to connect to and grows strong, long lasting relationships
A detail oriented, organised, proactive and strategic view on problem solving
A strong sales and business acumen who works equally as easily as part of a team and independently
Experience working in or with schools and local authorities is desirable
Experience working with CRM hubspot is desirable
Is located in the midlands or north of of England
This role could suit someone with a teaching/education background who has made a transition into the commercial sector e.g. edtech or other educational organisation.
Our benefits and perks include:
Flexible working around core hours (10:00-15:00) and work from home policy
27 vacation days (including 2 “PJ days”) + bank holidays and the option to take unpaid leave on top
A competitive salary
Paid mobile phone and home broadband
Access to digital mental health support service including free therapy sessions
An equipment budget
1 hour for exercise every week
Paid sabbatical (1 month) after 4 years of service
Please tell us why you are passionate about joining our mission, and why you are the best person for the job, in 300 words or a 2 minute video. Please also provide a link to your LinkedIn profile and send your CV as a PDF.
Expected start date January 2025 - we will be reviewing applications on a rolling basis so please apply as soon as possible
This role will be 100% remote based and located in the midlands or north of England
Inclusion and diversity
At No Isolation, we are committed to equality of opportunity for all. As a company working to eradicate loneliness we feel it is important that our team reflects a wide range of perspectives, experiences, and backgrounds so that we can better achieve our mission. We welcome all applicants regardless of race, religion, gender identity, sexual orientation, age, disability, social background or any other protected class. Should you require any specific adjustments at the interview stage, please let us know at: langleite@noisolation.com